Visitor Information

HOURS OF OPERATION

The WCC operates six days per week Tuesdays through Sundays. General office hours are 9:00 am - 5: 00 pm. The WCC is generally closed Mondays. The WCC reserves the right to cancel and refund any program due to a lack of registrants.

GUEST PARKING

For guests unable to walk up hills, or walk 100-200 yards, please email to [email protected] to request accomodations.

LODGING AND TRANSPORTATION

The WCC is located in South Salem, NY and can be accessed via public transportation. Visitors traveling from NYC can take the Metro-North Harlem Line to the Katonah station and then take a taxi to the WCC (approximately a 10-minute ride).  Although Uber and Lyft are found in the surrounding areas, rides are not as prevalent as in more populated cities; please plan accordingly or use a taxi service.

LOCAL HOTELS

GUEST HOSPITALITY

The WCC provides guests with three portable toilets and a hand-washing station.

WEATHER AND REFUND POLICY

WCC programs run rain or shine unless severe storms are in the forecast. In the event of severe weather, WCC staff will contact registered guests to inform of cancellations and to reschedule. You may obtain a refund (minus a $5 processing fee) up to 72 hours prior to your scheduled program by sending an email to [email protected] or by calling (914)763-2373. Individuals that wish to reschedule with less than 72 hours of notice are not guaranteed the opportunity to switch to another event. Exceptions may be made in emergency situations.

BE PREPARED

When spending time outdoors, it’s necessary to take precautions in order to prevent serious infections, especially Lyme disease. Lyme disease is an infection caused by bacteria and is spread by the bite of a deer tick. Not all deer ticks are infected, so not all tick bites will cause the disease. Despite this, the key thing to be aware of is prevention. Download and print prevention flyers offering great tips!

Ticks & Lyme Disease

Ticks, Lyme Disease and Dogs

Dress as you would for any field trip: sturdy shoes, suntan lotion, mosquito repellent, clothing for whatever the season demands.

GUIDELINES AND RULES

The Wolf Conservation Center (WCC) is a smoke-free facility (this includes no juuls, e-cigarettes, vaping, drugs, or tobacco products of any kind).

• Visitors age 16 and under must be accompanied by a chaperone. Sleeping with Wolves registrants under age 18 must be accompanied by a chaperone.
• Touching or feeding the wolves is prohibited.
• Deposit trash in designated receptacles.
• Shirts and shoes are required at all times.
• We reserve the right to escort from WCC grounds any individuals or groups who are acting in ways deemed harmful to our animals, or that impinge upon the enjoyment of the park by other guests.
• Weapons of any kind are not allowed at the WCC.
• Alcohol is not permitted, unless provided by the WCC during specified programming.

SERVICE ANIMALS

In most settings, the presence of a service animal will not result in a fundamental alteration. However, there are some exceptions. At the Wolf Conservation Center, service animals are restricted from the wolf exhibit areas. Wolves are the natural competitors of dogs, and the presence of a dog would be disruptive, causing the exhibit wolves to become agitated and possibly behave aggressively toward one another.

Pets and service dogs in training are not permitted on WCC grounds.  The Wolf Conservation Center will allow trained service animals to accompany their owners during the indoor educational portion of programs in the WCC classroom cabin only with advanced notice.  Please contact us at [email protected]