Visitor Information

Guest Conduct Policy and Expectations

• The well-being, respect, and dignity of the wolves in our care are our top priority.  We reserve the right to adjust or cancel our programs at any time to ensure the safety and comfort of our wolves as well as the safety and enjoyment of our staff, volunteers, and guests,.
• All guests to the Wolf Conservation Center are expected to be respectful to the wolves, staff, volunteers, and other guests and to behave in an appropriate and family-friendly manner.
• To this degree, we reserve the right to refuse admission to, escort from WCC Campus grounds, and/or revoke without a refund the program attendance or registration of, any individual or group who endangers our animals, staff, volunteers, guests, or property
• This includes those who engage in inappropriate or abusive behavior, verbal, or physical harassment, discriminatory or threatening behavior, or anything else that otherwise interferes with the safety or enjoyment of the WCC by others.

   

The WCC provides guests with three portable toilets and a hand-washing station.

Social stories are resource guides for neurodiverse individuals and are useful as pre-visit guides to new places. Access the Wolf Conservation Center's social story here to learn what visitors may encounter while touring the WCC.

Social Story

When spending time outdoors, it’s necessary to take precautions in order to prevent serious infections, especially Lyme disease. Lyme disease is an infection caused by bacteria and is spread by the bite of a deer tick. Not all deer ticks are infected, so not all tick bites will cause the disease. Despite this, the key thing to be aware of is prevention. Download and print prevention flyers offering great tips!

Ticks & Lyme Disease

Ticks, Lyme Disease and Dogs

Dress as you would for any field trip: sturdy shoes, suntan lotion, mosquito repellent, clothing for whatever the season demands.

WCC programs run rain or shine unless severe storms are in the forecast. In the event of severe weather, WCC staff will contact registered guests to inform of cancellations and to reschedule. You may obtain a refund (minus a $5 processing fee) up to 72 hours prior to your scheduled program by sending an email to visit@nywolf.org or by calling (914)763-2373. Individuals that wish to reschedule with less than 72 hours of notice are not guaranteed the opportunity to switch to another event. Exceptions may be made in emergency situations.

We don’t allow visitors to have physical contact with our wolves, as they are wild animals and here to assist with education programs. A majority of our wolves are critically endangered red wolves and Mexican gray wolves and they reside at our center as part of federal recovery programs. As such, it is critical we safeguard their wild, elusive behavior and natural wariness of humans. Visitors are able to see our ambassador wolves quite closely and clearly through a fence and photos/videos are allowed.

In most settings, the presence of a service animal will not result in a fundamental alteration. However, there are some exceptions. At the Wolf Conservation Center, service animals are restricted from the wolf exhibit areas. Wolves are the natural competitors of dogs, and the presence of a dog would be disruptive, causing the exhibit wolves to become agitated and possibly behave aggressively toward one another.

Pets and service dogs in training are not permitted on WCC grounds.  The Wolf Conservation Center will allow trained service animals to accompany their owners during the indoor educational portion of programs in the WCC classroom cabin only with advanced notice.  Please contact us at visit@nywolf.org